Delivery management is one of the most important aspects of running an eCommerce business. It involves planning, tracking, and optimizing the delivery of orders to customers. Delivery management can affect customer satisfaction, retention, loyalty, operational efficiency, and profitability.
However, delivery management can also be challenging and time-consuming for online merchants. That’s why many Shopify store owners use apps to help them streamline and automate their delivery processes. Shopify apps can offer various features and benefits for delivery management, such as last-mile delivery, route optimization, planning and dispatching, and fleet management. In this article, we will review some of the best Shopify apps for delivery management in eCommerce. We will compare their features and integrations. We will also mention the benefits of using integrating delivery management software with Shopify.
Benefits of the Integration of Shopify Apps for Delivery Management on your eCommerce Business
Shopify apps for delivery management can offer many benefits for your eCommerce business. By using these apps, you can improve your delivery performance and customer experience, which can lead to higher sales and retention rates. Some of the benefits of the integration of Shopify apps for delivery management on your eCommerce business are:
Increased Efficiency
Shopify apps for delivery management can help you automate and streamline your delivery workflows and operations. You can easily manage your orders, inventory, shipments, drivers, and vehicles from one dashboard. You can also integrate with various shipping carriers and platforms to get the best rates and services.
Reduced Costs
Shopify apps for delivery management can help you optimize your delivery costs and resources. You can plan the most efficient routes for your drivers or couriers based on traffic conditions, distance, and delivery time. You can also reduce fuel consumption, carbon emissions, and vehicle maintenance expenses.
Enhanced Customer Satisfaction
Shopify apps for delivery management can help you provide a better customer experience and service. You can offer customers more options and flexibility in choosing their delivery date and time slot. You can also keep them informed and updated on their order status and location via email or SMS notifications.
Improved Reputation
Shopify apps for delivery management can help you build trust and loyalty with your customers. You can ensure timely and accurate deliveries with proof of delivery such as signatures or photos. You can also reduce customer complaints and disputes by providing transparent tracking information. These are some of the benefits of the integration of Shopify apps for delivery management on your eCommerce business. By using these apps, you can boost your competitive advantage and grow your online store. Let’s dig in and know the best Shopify apps for delivery management including last-mile delivery, route optimization, planning and dispatching, and fleet management.
Top last-mile delivery Software for Shopify Integration
SuiteFleet
SuiteFleet is a last-mile delivery, route optimization, dispatching, and fleet management software. It’s an all-in-one solution and the leading Last-Mile Delivery in The Middle East. It is trusted by World’s International Brands, they use SuiteFleet’s single dashboard for all Last-Mile Delivery needs, and real-time visibility to simplify their last-mile logistics as it is a one-stop shop for all your delivery operations Needs. SuiteFleet helps businesses achieve utilization by providing automated optimized routes, smart dispatching, and real-time tracking for b2b and b2c segments. SuiteFleet is powered by Azdan.
- Order Management: it manages end-to-end ordering with powerful mass upload for orders through APIs from ERP. It monitors the status of orders with a 100% customizable view to serve all purposes
- Planning & Dispatching: Automatic Assignment of Drivers on orders to achieve optimum utilization with Geofence assignments and territorial-based planning, it also has Planning Criteria setting (Capacity Weight, Volume, no of orders, and no of stops)
- Fulfilment Center Management: customer orders are divided evenly by work hours or order volume among your delivery drivers, taking fleet capacity and time frames into account
- Intelligent Route Optimization: it includes smart load planning and smart geofencing features
- GPS & Live Order Tracking: Live Monitoring of Drivers and consignments with shifts management and assignments, optimizing for service Level achievements (on time and success rate). It has historical Data on previous planning patches.
- Fleet Management: You can unify fleet management with your logistics operations platform
- Analytics and Insights: these include the overall completion of Deliveries in Shift, on/off time Deliveries, number of drivers and orders in shift, Daily, weekly, and monthly reports for performance, Cash on Delivery collection meter
- SuiteFleet can integrate through APIs with ERPs, CRMs, or E-commerce platforms, it is highly compatible with Shopify and can collaborate amazingly well.
Some of the benefits of using Routific with Shopify are:
- You can automatically import your Shopify orders into Routific and optimize your delivery routes in minutes.
- You can track your drivers’ locations and progress in real-time and send notifications to your customers with estimated arrival times.
- You can reduce your delivery costs by up to 40% by finding the most efficient routes for your drivers.
- You can increase your customer loyalty by providing a fast and reliable delivery service.
Fareye
Fareye is a logistics management software company based in India that offers technology solutions to Retail, E-commerce, and Distribution companies worldwide. In the Middle East, Fareye is from the Shopify Apps for Delivery Management that competes with other Last Mile Delivery Software providers. Fareye’s pricing model is pay-as-you-go, making it a competitive option. There are no monthly fees or contractual obligations. Instead, customers are charged a nominal per-delivery fee plus a small percentage of the delivery cost.
- Key Features of Fareye:
- It offers real-time tracking of your vehicles, so you can always monitor your fleet’s whereabouts and performance.
- Fareye provides route optimization capabilities to help you find the most efficient delivery routes and avoid traffic congestion.
- It provides route optimization capabilities to help you find the most efficient delivery routes and avoid traffic congestion.
- It offers GPS tracking of vehicles, so you can always monitor their location.
- Fareye offers automated driver assignment, so you can ensure delivery tasks are always performed by the most suitable drivers.
- It offers API integrations, allowing you to connect the software to your other systems.
Both, Shopify and Fareye can offer an integrated solution for businesses to manage their e-commerce operations and last-mile deliveries seamlessly. With the integration, businesses can manage their orders and shipments from a single platform, track shipments in real-time, and provide customers with accurate delivery updates. This can help businesses improve their delivery efficiency, reduce delivery costs, and enhance the overall customer experience.
Locus
Locus, an Indian delivery software company, has expanded its reach to the Middle East market. It’s from the most popular Shopify Apps for Delivery Management in the middle east that has a main objective to provide route optimization and GPS tracking for business intelligence to global enterprises, primarily those in the logistics and transportation industries.
Key Features of Locus:
- Locus enables you to keep track of your fleet in real-time and monitor their performance and location constantly.
- It also facilitates route optimization to find the best delivery paths while avoiding traffic congestion.
- Additionally, it provides GPS tracking, allowing you to view your vehicle’s whereabouts anytime.
- You can also make use of automated driver assignment, which helps assign the delivery tasks to the most suitable drivers.
- Finally, Locus offers API integrations, allowing you to connect it to your current systems.
When an order is placed on Shopify, it will be automatically sent to Locus for delivery last-mile delivery. The optimized delivery routes can then be assigned to the drivers, who can use the Locus app to manage the delivery, including tracking the package, communicating with the customer, and collecting signatures.
By using Locus with Shopify, you can provide a more efficient and cost-effective delivery experience for your customers while also reducing your operational costs.
Tookan
Tookan is a software company based in India that offers delivery management solutions to businesses worldwide. It recently introduced its Last Mile Delivery Software to the Middle East, including the UAE and Saudi Arabia. Tookan provides a 14-day free trial of its software, and users can choose from one of three paid plans after the trial period ends.
Key Features of Tookan:
- Tookan offers real-time tracking of your fleet, so you can always monitor your vehicles’ whereabouts and performance.
- Tookan provides route optimization to help you find the most efficient delivery routes and avoid traffic congestion.
- Tookan offers GPS tracking of vehicles, so you can always monitor their location.
- Tookan offers automated driver assignment, so you can ensure delivery tasks are always performed by the most suitable drivers.
Tookan is from the Shopify Apps for Delivery Management that you can provide a better delivery experience for your customers and improve your overall delivery efficiency.
eCourier
eCourier was launched in 2014 and has grown to become Bangladesh’s most trustworthy on-demand last-mile logistics network. It has since expanded to the Middle East market, becoming a well-known Last-Mile Delivery Software provider in the UAE and Saudi Arabia and from the most popular Shopify Apps for Delivery Management. eCourier offers technology-enabled one-stop delivery solutions, managing the entire process from order fulfillment, parcel pickup, transit, tracking, and delivery.
Key Features of eCourier:
- It offers GPS traIntegration with any e-commerce platform: eCourier can be integrated with any e-commerce platform, making it easier for businesses to manage their delivery operations.
- Real-time tracking: eCourier’s real-time tracking system enables customers to track their parcels at all times.
- Value-added services: eCourier offers a range of value-added services, such as same-day delivery, safe drop, and cash on delivery, which improve customer satisfaction.
With the Ecourier and Shopify integration, businesses can manage their order processing, dispatching, and tracking from a single platform, eliminating the need for manual data entry and reducing the risk of errors.
Overall, the integration of Ecourier and Shopify can help businesses to streamline their courier operations, improve delivery efficiency, and provide customers with a better delivery experience, ultimately leading to increased customer satisfaction and loyalty.
Top Route Optimization Software for Shopify Integration
Route4me
Route4Me is a route optimization software for the well-known Shopify Apps for Delivery Management, it is designed to assist small businesses and corporations in creating, managing, and distributing the most efficient routing plans. Through the utilization of mapping, searching, and categorizing technologies, Route4Me aims to offer a convenient and easy-to-use route planning solution. The toolkit from Route4me includes tools for route optimization, route tracking, delivery proof, and consumer engagement.
The platform allows customers to select predetermined parameters before handing route optimization up to the algorithm, and it supports both single and multi-driver routes. The software also gathers driver information and syncs it to a dashboard display so customers can compare driver performance to estimated arrival times and customer reviews.
Key Features:
- Key Features:
- The optimization of single- and multi-driver routes
- integrated GPS tracking
- the inclusion of well-known navigational tools like Google Maps and Waze
- a cross-platform capability
Key benefits of using Route4Me with Shopify:
- You can automatically import your Shopify orders into Route4Me and optimize your delivery routes in seconds
- You can customize your routes based on various constraints such as time windows, vehicle types, driver skills, etc.
- You can track your drivers’ locations and performance in real time and send notifications to your customers with live tracking links
- You can analyze your delivery data and generate reports to measure your success and identify areas for improvement
Get Circuit
Circuit is a route optimization and planning software that helps you plan and optimize your delivery routes with multiple stops. It can save you time, fuel, and money by finding the best order and direction to visit your destinations. Moreover, It is from the Shopify Apps for Delivery Management that can also help you keep your customers updated with live tracking and proof of delivery. Circuit has two versions: Circuit Route Planner for individual drivers and Circuit for Teams for delivery businesses. You can download Circuit Route Planner for free from their website 1 or from the app store. You can also sign up for a free trial of Circuit for Teams to see how it works for your business.
Key Features:
- Delivery Tracking
- Electronic Signature
- Driver ETA
- Geofencing
- Reporting & Statistics
The integration allows businesses to manage their order processing, dispatching, and tracking from a single platform, eliminating the need for manual data entry and reducing the risk of errors.
Routific
Routific is a route optimization software that helps delivery businesses plan their routes more efficiently, saving time and up to 25% on fuel. It is one of the most popular Shopify Apps for Delivery Management that can handle complex scenarios such as time windows, vehicle capacities, driver breaks, and multiple depots. It can also track drivers and notify customers of the estimated time of arrival.
Routific has different plans for different needs and budgets. You can start with a free plan that allows you to optimize up to 10 stops per day. You can also sign up for a 7-day free trial of any paid plan that offers more features and stops.
Key Features:
- Algorithm-based routes for making multiple stops
- Machine learning that leverages data for more accurate ETAs
The integration allows businesses to manage their order processing, dispatching, and tracking from a single platform, eliminating the need for manual data entry and reducing the risk of errors.
Top 5 Planning and Dispatching Software for Shopify Integration
Dispatch Science
Dispatch Science is a cloud-based planning and dispatching software that is used by both public and private organizations. The software is known for its scalability, flexibility, and ease of use. To avoid human mistakes, Dispatch Science optimizes planning and dispatching operations more quickly and precisely.
Key features:
- Real-time visibility: real-time updates on the locations of vehicles and resources
- Geofencing: track and manage vehicles within a certain geographical area you enter
- Real-time alerts for any speeding or idling
- 2-way customer chat: communicate with customers in real-time. This is beneficial for organizations that need to provide customer support or solve customer queries.
Dispatch Science is from the very well-known Shopify Apps for Delivery Management that increases the ease of order processing as it allows businesses to manage their order processing, dispatching, and tracking from a single platform, eliminating the need for manual data entry and reducing the risk of errors.
Datatrac
Datatrac is a web-based planning and dispatching software that is used by both public and private organizations. Datatrac’s planning and dispatching software is from the best Shopify Apps for Delivery Management used by a variety of organizations, including police departments, fire departments, ambulance services, and taxi companies. The software is also used by private businesses, such as airlines, hotels, and retail stores.
Key features:
The mobile Datatrac for Drivers app may be modified to meet the needs and procedures of your different customers.
- Scans at the item level.
- Flexible interfaces that only display the information that drivers need to know for their job.
- full capture of the signature.
- GPS functionality that your customers or internal personnel may access.
- You can enter stops and items on the system.
Datatrac is of the best Shopify Apps for Delivery Management you can automatically import your Shopify orders into Datatrac and optimize your routes in minutes.
Init
INIT is a market leader in providing IT solutions for public transportation and well-known Shopify apps for Delivery Management. INIT has planning and dispatching software its main goal is to save energy costs through efficient block planning, driving, and charge management systems. Block planning is the process of planning the order and routing of a set of vehicles, also called a block, to provide a service. They use GPS technology to track the location of vehicles in real-time. This information can be used for dispatching, fleet management, and security.
Key features:
- Planning: it decides which orders are delivered in what order and on what routes.
- Driver dispatch: it enables dispatchers to control drivers and technicians in the field more effectively.
- Contract management: contracts are managed systematically to reduce operational and functional risks and enhance the quality of the project.
- Integrated Depot management:
- control over operations and real-time passenger data
- Charge management system
DispatchTrack
DispatchTrack is a planning and dispatching software from the industry’s top supplier of right-time delivery management software, it is one of the top Shopify Apps for Delivery Management in the Middle East. DispatchTrack assists companies all over the world in making successful and efficient deliveries. It includes real-time GPS tracking, dynamic route optimization, customer notifications, and more. All of these features work together to help make deliveries more efficient and successful.
Key features:
- Real-time visibility dashboard: it helps businesses to monitor their dispatching operations in real-time.
- Delivery Tracking
- Two-way customer communication
- Customer self-scheduling: it helps to schedule their deliveries more efficiently
- KPIs reports with performances: The software also provides organizations with KPIs reports that show the performances of their dispatching operations. This is beneficial for organizations that need to monitor and improve their dispatching performances.
Best Fleet Management Software for Shopify Integration
Samsara
Samsara is a fleet management software for large companies with extensive fleets that might use Samsara as their fleet management software. The company’s pricing isn’t listed online. Fortunately, you’ll also develop a customized solution for the requirements of your company.
Samsara provides advanced reporting, customized dashboards, GPS tracking, fuel and maintenance monitoring, equipment tracking, and dispatching.
Key features:
- Route tracking
- Real-time GPS tracking
- Track vehicle diagnostics for preventative maintenance
- Activity Dashboard
Motive
Motive is a fleet management software that automates driver safety, compliance, maintenance, expense management, and other tasks by combining IoT devices with AI-powered apps. More than 120,000 companies from a variety of industries, such as trucking, FMCG, oil, and gas, logistics, and construction are served by Motive.
Motive helps you track and monitor your fleets by providing full fleet visibility, location-based automation, geofencing, ETAs, and fleet performance reports.
Key Features:
- User Friendly
- Free Trial
- Customer notification updates
- customizable forms
- Live chat with customers
- They have ELD
Azuga
Azuga is a fleet management software and a well-known fleet tracking tool that employs machine learning (ML) and artificial intelligence (AI) in its software system. Through a range of tailored features, including fleet tracking, dashcams, asset tracking, driver coaching, and gamification, Azuga’s end-to-end fleet management platform enables your company to boost productivity and lower risks, enabling it to reach its full potential.
Key Features:
- Stable tracking service
- Two-way dashcam
- Driver safety programs
- Adding drivers and other data easily
- Maintenance Management
IntelliShift
Intellishift is a fleet management software that makes it simple for companies with fleets of heavy machinery and vehicles to obtain ALL fleet operations data from a single platform. IntelliShift uses fuel management, AI dashcams, maintenance, telematics, and compliance technologies to improve business outcomes.
Key Features:
- Maintenance Management
- Workflow Management
- Driver Management
- Has free trial
- Has free version
Conclusion
When starting to sell on Shopify, last-mile delivery software may not be a priority. However, as your business grows and customer service becomes more important, you may realize the benefits of last-mile tracking. That’s where Shopify Apps for Delivery Management comes in. As a merchant, implementing last-mile delivery software through Shopify can offer many advantages. Look for a software provider that meets your needs and try it out to see which one checks the most boxes. Before committing to long-term use, let customer satisfaction determine if last-mile tracking is worth investing in.
Merchants need to find a software provider that meets their needs and try it out before committing to long-term use. This way, they can determine if last-mile tracking is worth investing in and if a particular software provider is a right fit for their business. Ultimately, customer satisfaction will determine the success of a business, so it’s crucial to prioritize efficient and effective delivery operations.
Thank you for reading. We hope that you found the article beneficial. For more information about SuiteFleet and how to integrate it with Shopify, you can contact us now and one of our experts will be happy to assist you or request a demo.