Are you a logistics planner or dispatcher looking to find the best planning and dispatching software to increase the efficiency and accuracy of your operations in 2023? Planning and dispatching are two integral functions of any transportation operation. Both must be done efficiently and accurately in order to keep the operation running smoothly. So, don’t look any further – here, we share the top 10 planning and dispatching software that will give you the competitive edge you need to succeed. From tailor-made solutions to multi-faceted platforms, our comprehensive list has something that will fit your needs perfectly. Each of them has its own unique features and advantages. Read on to find out more!
What features to look for when choosing Planning and Dispatching Software?
If you are a logistics planner or dispatcher, you know that planning and dispatching software can be a game-changer for your operations. With the right software, you can take your planning and dispatching processes to the next level, making your workflow faster, more accurate, and more efficient. In this blog post, we will outline the features you should look for when deciding on the best planning and dispatching software for your business. Together, let’s explore how the right software can improve your bottom line and set your operations up for success.
A dispatcher has to have robust work order software tools available to them in order to handle things when the customer calls pour in. The goal of good planning and dispatching software is to bring order out of the chaos of the company. When looking for the best software for your business, there are several key features you should keep in mind Some of the most important features to look for include:
The software should be easy for you and your employees to use. You should be able to get up and running quickly, without having to spend hours on training. Look for software with a user-friendly interface that is intuitive and easy to navigate.
Because of the mess that dispatchers are attempting to manage continually, for them to always have a birds-eye perspective of what is happening and more easily handle things, it is necessary to have a straightforward and user-friendly interface.
It is important to be able to track your vehicles, shipments, and orders. Look for software that offers GPS tracking, as well as the ability to track your inventory. This will help you to keep tabs on your assets and ensure that your orders are being delivered on time.
A team of field technicians won’t know where they are or what they are doing if you don’t constantly monitor them. It is essential that your dispatchers can see each technician’s location on a map, the assignment they have, and other information related to each technician.
The best planning and dispatching software will automate as much of your workflow as possible. This will help to improve efficiency and accuracy and free up your time so that you can focus on other tasks. Look for software that offers features such as auto-routing, scheduling, and tracking.
Your dispatchers are really busy and have a lot of tasks to balance at once. Because of this, you need planning and dispatching software that automates several procedures, such as displaying client information on the dashboard before the dispatcher even calls the customer.
Reporting and data analysis are important for any business, but they are especially important for logistics operations. Look for software that offers real-time reporting and data visualization tools. This will help you to make informed decisions about your operations and ensure that you are meeting your goals.
Your business is unique, so you should look for software that is customizable and can be adapted to your specific needs. Look for software that offers a variety of customization options, such as the ability to add new fields, create custom reports, and set up user permissions.
These are just a few of the features you should look for when choosing planning and dispatching software. The right software can make a world of difference for your business. Investing in the right software will help you to improve your bottom line and set your company up for success.
Top Planning and Dispatching Software Options
SuiteFleet is The Leading Planning and Dispatching software in The Middle East and World’s International Brands trust it, they use SuiteFleet’s single dashboard for all Last-Mile Delivery needs, and real-time visibility to simplify their last-mile logistics as it is a one-stop shop for all your delivery operations Needs. SuiteFleet helps businesses achieve utilization by providing automated optimized routes, smart dispatching, and real-time tracking for b2b and b2c segments. SuiteFleet is powered by Azdan.
- Automated Planning: Switch to a completely automated route planning and dispatching solution.
- Automated Dispatching: Maintain fleet control by rerouting vehicles to avoid unexpected conditions.
- Delivery sorting: Assigns cars to your workers. Gain access to the assignment audit trial at any moment easily.
- Pick-up and Delivery: Having this feature improves customer satisfaction and brand loyalty score.
- Consignment Sorting: Decrease reliance on humans as every package is automatically assigned to the most efficient delivery route and driver.
- Geofence assignments and territorial-based planning.
- Automatic Assignment of Drivers on orders to achieve optimum utilization.
- Historical Data of previous planning patches.
- Planning Criteria setting ( Capacity Weight, Volume, no of orders, and no of stops).
- Optimize for Service Level achievements (on time and success rate)
- 2-way customer chat.
Wise Systems is a planning and dispatching software that empowers any company that has logistics operations. It helps companies increase their fleet productivity and customer satisfaction while easily adjusting to new situations.
- Real-Time Fleet Visibility: you can track route execution in real-time which allows you to make adjustments as necessary, and you can ensure more precise stops.
- Easy to use: get real-time delivery status through simple, understandable user interfaces.
- Automated routing: Automat the entry of your pending order information as well as the availability of your resources and assets.
- Hassle-free integration: To facilitate a smooth transition, it connects with your current software system. To get going right away, connect via their API or take advantage of one of their expanding collaborations.
Omnitronics is a leading provider of IP-based two-way radio solutions, planning and dispatching software and integrated voice and data communications technologies. The company’s planning and dispatching software is used by public safety and security agencies, and enterprise and utility organizations around the world.
In addition to being an efficient planning and dispatching software, Omnitronics is also known for its robust features and mission-critical reliability. The software is used by some of the largest public safety and security agencies in the world, including the New York Police Department, the U.S. Department of Homeland Security, and the U.S. Department of Energy.
- User-friendly: performance reports are mobile-friendly, and planners can access them easily.
- Employees tracking: Drivers can be tracked at any time of the day. The system sends alerts if any speeding or idling happens.
- Route Planning: Managers can design routes in advance to address problems including traffic, resource shortages, and periodic peak volumes.
Service Fusion is a planning and dispatching software and a comprehensive field service management tool designed to enhance corporate operations and support better-informed decision-making.
In order to better serve your clients, you may obtain full insight into all business activities with a single, centralized system for customer administration, dispatching, scheduling, invoicing, reporting, and payments.
- Dispatch and schedule orders from anywhere: Organize tasks without duplication, dispatch orders, and send notifications to your drivers and workers. You can automatically notify clients when a technician is on the way.
- No human interaction: Send customers electronic estimates and work confirmations, eSign documents, allocate assignments to projects and sales representatives, and more.
- User-friendly: their integration with QuickBooks makes it easier to handle all business operations
- Color-code job statuses: you can color-code work statuses to make it simpler to see whether tech returns or parts are required while looking at the Dispatch Board.
Datatrac is a web-based planning and dispatching software that is used by both public and private organizations. Datatrac’s planning and dispatching software is used by a variety of organizations, including police departments, fire departments, ambulance services, and taxi companies. The software is also used by private businesses, such as airlines, hotels, and retail stores.
The mobile Datatrac for Drivers app may be modified to meet the needs and procedures of your different customers.
- Scans at the item level.
- Flexible interfaces that only display the information that drivers need to know for their job.
- full capture of the signature.
- GPS functionality that your customers or internal personnel may access.
- You can enter stops and items on the system.
Dispatch Science is a cloud-based planning and dispatching software that is used by both public and private organizations. The software is known for its scalability, flexibility, and ease of use. To avoid human mistakes, Dispatch Science optimizes planning and dispatching operations more quickly and precisely.
- Real-time visibility: real-time updates on the locations of vehicles and resources
- Geofencing: track and manage vehicles within a certain geographical area you enter
- Real-time alerts for any speeding or idling
- 2-way customer chat: communicate with customers in real-time. This is beneficial for organizations that need to provide customer support or solve customer queries.
INIT is a market leader in providing IT solutions for public transportation. INIT has planning and dispatching software its main goal is to save energy costs through efficient block planning, driving, and charge management systems. Block planning is the process of planning the order and routing of a set of vehicles, also called a block, in order to provide a service. They use GPS technology to track the location of vehicles in real-time. This information can be used for dispatching, fleet management, and security purposes.
- Planning: it decides which orders are delivered in what order and on what routes.
- Driver dispatch: it enables dispatchers to control drivers and technicians in the field more effectively.
- Contract management: contracts are managed in a methodical manner to reduce operational and functional risks and enhance the quality of the project.
- Integrated Depot management:
- control over operations and real-time passenger data
- Charge management system
DispatchTrack is a planning and dispatching software from the industry’s top supplier of right-time delivery management software. DispatchTrack assists companies all over the world to make successful and efficient deliveries. It includes real-time GPS tracking, dynamic route optimization, customer notifications, and more. All of these features work together to help make deliveries more efficient and successful.
- Real-time visibility dashboard: it helps businesses to monitor their dispatching operations in real-time.
- Delivery Tracking
- Two-way customer communication
- Customer self-scheduling: it helps helps to schedule their deliveries more efficiently
- KPIs reports with performances: The software also provides organizations with KPIs reports that show the performances of their dispatching operations. This is beneficial for organizations that need to monitor and improve their dispatching performances.
eLogii is a route planning and dispatching software for delivery and servicing fleets. From pickup and drop-off planning to multi-stop routing and optimization, eLogii integrates logistics and makes it easy for you to manage all of your drivers and vehicles across several locations.
- Real-time insights over drivers, vehicles, orders, and depots.
- Manage reverse logistics: manage returns process more efficiently.
- Bullet-proof security: security codes, signatures, barcodes, age verification, etc.
- Real-time notifications
- The system handles any number of constraints: The software is also designed to handle any number of constraints that may be imposed by the organization.
Xcelerator is a customizable planning and dispatching software that is designed to make logistics planning and dispatching easier and more efficient, so you can focus on what really matters – getting the job done quickly and correctly. These include On-Demand, Scheduled, Routed, Distribution, Last Mile, Same Day, and Next Day delivery.
- Dispatch Mapping: helps companies to map their dispatches more efficiently.
- Delivery Geofencing: track and manage their deliveries within a certain geographical area.
- Driver Mapping: map drivers in a more efficient way.
- Built-in Dynamic Route Planning: save time and resources by knowing the location of drivers at all times.
- Providing Customers with accurate ETAs
- Late order consideration: The software also takes into consideration late orders
Road warrior is a multi-stop route planning and dispatching software that is a powerful, easy-to-use platform that will help you get the most out of your day while saving time and money. Dispatchers may then monitor development and make any necessary Route updates throughout the day. To get their days done quickly without heavy technology, drivers may download the RoadWarrior app for free on Android and iOS smartphones and log in using their Flex credentials.
- Smart tools and dashboards for dispatchers.
- They recently added FedX integration.
- Flexibility to customize routes if any changes happen.
- Privacy and security: they don’t sell user data to third parties.
- Runs at any time: the software has multiple independent cloud-based servers.
- Cancel subscription at any time: no contracts are required.
Jobber is designed to manage the intricate demands of modern logistics processes, Jobber is the ultimate organizational aid for logistics planners and dispatchers. Utilizing powerful AI, this intuitive software will support your business objectives and take productivity levels to the next level with advanced analytics and decision-making capabilities.
- Drag and drop calendar: you can easily reassign or reschedule jobs at any time
- Check driver’s progress: you can see how many hours your drivers work today to check if you will reassign him another task.
- Daily team notifications of any updates happened.
Super Dispatch makes dispatching and planning simple, quick, and efficient. With this easy-to-use software, you will have everything you need to coordinate your dispatching and planning efforts, ensuring that you are always delivering the best and most efficient results.
- All-in-one platform: both carriers and shippers can use it.
- Real-time status updates.
- Transportation Management system.
- Instant billing.
- Performance reports about drivers and deliveries progress.
- Dedicated customer support.
Improve Your Operations With SuiteFleet’s Planning and Dispatching Software
SuiteFleet will help you achieve Resources Utilization as it will right-size your fleets depending on vehicle availability, location, order number, and quantity. It also decreases reliance on humans as every package is automatically assigned to the most efficient delivery route and driver. It will help you achieve order Fulfillment as orders are divided evenly among drivers, taking fleet capacity and time into account.
That’s where SuiteFleet comes in. Our software is designed specifically for transportation and logistics businesses and can help with everything from route planning and optimization to real-time tracking and dispatching. In addition, our software is highly customizable, so you can be sure that it will fit the specific needs of your business.
Are you ready to start? To find out more or to begin a 14-day free trial, get in touch with us right now. We’d be delighted to support the expansion of the planning and dispatching process.